DescriptionOutpatients (OPD) staff provide the most up-to-date, relevant and concise information / service to patients and relatives. On most occasions, the OPD is the first contact a patient has with Mercy University Hospital. It is, therefore, important that this first impression be a positive one. At each visit, the patient is furnished with as much information as is relevant to them or to subsequent encounters with the hospital. The department promotes a healthier lifestyle in an effort to improve a patient's health and wellbeing.
In 2015, over 59,134 patients received treatment provided by the following: consultant and team-led clinics, phlebotomy, internal / external, warfarin clinic, dressing / lymphoedema clinics, outpatient antibiotic therapy (OPAT) physiotherapy on-site, sweat test adult / children service, helicobactor breath test (consultant ordered only).
ServicesThe following services are provided in the Outpatients department:
- Advanced Nurse Practitioner in irritable bowel disorders (IBD).
- Dressing clinic.
- General Surgery - upper gastrointestinal (GI) and lower GI.
- Older Persons Specialist Health Services.
- Haematology - adult / paediatric.
- Humira Nurse.
- Infectious diseases.
- Neurology - paediatric and adult.
- Nurse-led wound clinic.
- Outpatient antibiotic therapy (OPAT).
- Pain clinic.
- Phlebotomy - warfarin / GP.
- Psychiatric / nurse.
- Respiratory / Tuberculosis (TB).
- Sleep apnoea.
- Sweat test.
- Vascular surgery.
- Wound care nurse.
LocationThe Outpatients department (OPD) is currently located on Millerd Street across from the main hospital block. Please note that this department will soon move into new premises.
ContactPhone: 021-493 5656 or 021-493 5657.
FacilitiesThe following are available:
- Wheelchair accessibility / ramp.
- Free taxi telephone service.
- Current and relevant health promotion information leaflets covering a broad spectrum of health conditions.
- Vending machines with light snacks and refreshments.
- Water dispenser.
Monday - Thursday: 8 am to 6 pm.
Friday: 8 am to 4 pm.
TeamThe department is managed by a clinical nurse manager and clerical supervisor, and supported by staff nurses, healthcare assistants, clerical and security staff.
- Consultants of Mercy University Hospital (for both public and private patients).
- General Practitioners (GPs).
A registered general nurse provides the service which is available Monday - Thursday from 8 am to 4 pm to the general public. The patient must provide a general practitioner (GP) request letter for bloods.