(021) 427 1971   enquiries@muh.ie

Cyber Attack Update

There is a significant ransom-ware attack on the HSE ICT Systems. This has also affected the systems in the Mercy University Hospital. We are taking the precaution of shutting down all of our ICT Systems in order to protect them from this attack. We are working with the HSE and their security partners to fully assess the situation. We apologise for any inconvenience caused to patients. The hospital is trying to minimise service disruption. Emergency services are operational however delays should be expected. The Urgent Care Centre remains operational as well. We will continue to update you as the situation progresses and thank you for your cooperation.
FRIDAY 28st May to Tuesday 8th June
The hospital is seeking the assistance of the public and asking that any patient with a scheduled appointment for the foreseeable future to make contact with the hospital on the following phone numbers.
  • outpatient department - Central Appointment 021- 4935657
  • Inpatient/Daycases      - 021-4935225   / 021-4935308
  • Radiology Department  - 021 4935275 / 021-4935277
    Please be advised that the Radiology Department is unable to carry out any GP/Out Patient  imaging until further notice. If you have a scheduled appointment do not attend.
    Please contact the Radiology department directly for further advice regarding your appointment at the above numbers (Mon - Fri 10am - 4pm)
Unless we contact you to cancel, you should come to the hospital if you have any of the following appointments:
  • outpatient department
  • chemotherapy
  • surgery
  • endoscopy
The following services are now cancelled for the remainder of this week:
  • x-ray appointments – unless you have been contacted to attend
  • processing of GP bloods – only emergency bloods will be processed

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